Refund policy

We want you to love every pair you receive. However, please review our exchange policy carefully before placing your order.

1. No Refunds

All orders are considered final sale once delivered. We do not offer refunds under any circumstances.

2. Size Exchange

If you have received the wrong size or the size does not fit, you may request a size exchange only.

• Size exchanges are subject to availability.
• The article must be unused and unworn.
• The original packaging must be intact.
• The article must not have any signs of wear, damage, washing, alteration, or misuse.
• Exchange requests must be submitted within 5 days of delivery.
• The article/design/color cannot be changed.
• Customers are responsible for the delivery charges associated with the exchange.
• The product must be unworn, unused, and returned in its original condition and packaging.

3. Damaged Articles

If you receive an article that is damaged or has a manufacturing defect, please contact us within [24–48 hours] of delivery with clear photos/videos of the issue.

• After verification, we will arrange an exchange for the same article.
• Damaged articles can only be exchanged for the same design/article.
• A different article, design, or color cannot be requested.
• Delivery/exchange charges will be borne by the customer.

4. Sale Articles

All sale/discounted articles are final sale and cannot be exchanged or returned.

Please Note: We strongly recommend checking our size guide before placing your order. Once an exchange has been processed, the replacement article cannot be exchanged again.

Thank you for understanding and supporting our business. <3